Refund policy

Baby Harbour does not accept returns or exchanges on the below items:

• Feeding accessories
• Breast pumps
• Bathing
• Diapering accessories (including nappies, change pads nappy bins and potty seats)
• Pacifiers 
• Mattresses and cot accessories
• Baby carriers
• Large nursery items - including cots and change tables
• Prams
• Food
• Hygiene Product

Exchanges must be completed within 10 business days of receiving the goods. If you would like to exchange, please ensure you present the receipt and all items are in their original condition, un-opened and not used. We require all packaged items to be included as well as any outer boxes. If you would like to do an exchange, please email our sales team at info@babyharbour.com.au

A credit note will be provided for the item price less shipping costs (if applicable).