Normally 3 business days.
Might delay due to busy season.
All items will be dispatched from Sydney.
Additional collars and transparent covers are sold separately allowing mothers to seamlessly convert a storage container to a feeding bottle. Simply pair it with a teat flow of your choice (slow/medium/fast/thick feed) to experience the multifunctional, modular benefits of Hegen’s ExpressStoreFeed system and enjoy the convenience of a hassle-free conversion when it comes to feeding.
- To remove transparent cover
With the Hegen logo on the Collar facing you, push the Transparent Cover backwards (away from you) to open.
- To assemble teat into collar
Step 1: Gently squeeze the anti-colic air vent to ensure it is open.
Step 2: Place the Collar over the Teat
Step 3: Pull the Teat through the Collar until it is snugly fitted.
Tip: Press on all 4 sides to ensure Teat is fully secured. Place on the Transparent Cover for hygiene purposes.
Large items may take at least 3 business days to be delivered. Large items must be shipped to a physical address and cannot be shipped to a parcel locker or PO Box. There must also be someone present at the premises or it will be sent to the nearest collection point.
There may be additional fees (in addition to the bulky item charge) to remote/rural areas and Western Australia. If there is, an email will be sent to notify the recipient of any additional charges. If the recipient is not willing to pay the additional charges, we will refund the order.
Most items on our website are readily available at our warehouse and will be shipped within 1-3 business day of the order. If there is a delay in stock arrival (5 business days or more), our sales team will contact you via email or phone.
Please note that there may be a delay in your order over busy periods such as during sales or over Christmas.
Express shipping is available upon request and will be calculated based on the size of the order.
Delivery to hospitals located within Sydney metro areas is also possible by one of our team members. If you require urgent/immediate shipments of items within Sydney metro areas, please email info@babyharbour.com.au and we will try to accomodate your request.
Baby Harbour is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.
If you did not receive your package, please contact Baby Harbour within 10 business days of the order being sent.
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